Final Day! What to Expect Next: PLEASE READ!
over 2 years ago
– Tue, Apr 12, 2022 at 11:21:26 PM
What a wild ride March has been! Thank you all for joining us—for the conversations, the assistance to each other, and the fantastic community we love to be part of!
We have a LOT of new backers (nearly 75,000!) for whom this is your first Kickstarter campaign. Welcome! We wanted to put together a quick list of what to expect and what to do after this campaign closes.
If you have ANY questions or concerns, please be sure to send them to our support team at https://support.dragonsteelbooks.com/support/tickets/new rather than messaging us on Kickstarter.
- 5pm MDT: Campaign ends
- Kickstarter will immediately begin processing payments. This may occur any time over the course of several hours, as it will take time to charge all pledges.
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Please be certain your payment information is correct. You can update it by clicking “Manage my pledge.”
- If any errors are encountered, Kickstarter will email you. You will have 7 days to correct your payment information before your pledge is canceled.
- Kickstarter will immediately begin processing payments. This may occur any time over the course of several hours, as it will take time to charge all pledges.
- 5pm MDT: Pre-order store opens
- This store is for those wishing to back this campaign late, NOT for backers to update or add to their pledge.
- Please direct friends who missed the campaign to this store. (Link will be available on our campaign page.)
- If you have already backed our campaign DO NOT purchase through the pre-order store or it will create multiple accounts. You will be able to select add-ons through your BackerKit survey, which will be sent after Kickstarter has finished resolving all payments.
- Pre-order store will close on April 30th.
- This store is for those wishing to back this campaign late, NOT for backers to update or add to their pledge.
- April 11–18: BackerKit surveys sent
- Surveys will be sent to the email used by your Kickstarter account. Please be sure this is an email you can/will check and update your Kickstarter account now if not. Watch your spam/junk folders just in case.
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Please fill out your survey by the end of April.
- We will be unable to guarantee your t-shirt shirt size if your survey is not filled out in a timely manner.
- We cannot ship your products unless you provide us with your address via this survey.
- Digital-only tiers (ebook and audiobook) will still need to complete this survey to set up your account for digital rewards.
- We will be unable to guarantee your t-shirt shirt size if your survey is not filled out in a timely manner.
- Surveys will be sent to the email used by your Kickstarter account. Please be sure this is an email you can/will check and update your Kickstarter account now if not. Watch your spam/junk folders just in case.
- Mid-May through June: Q1 rewards ordered
- All physical rewards and shipping materials for the January, February, and March boxes will be finalized and ordered.
- All physical rewards and shipping materials for the January, February, and March boxes will be finalized and ordered.
- Oct/Nov/Dec: Packaging and preparation for fulfillment
- On top of all our other day-to-day store merchandise, Dragonsteel Warehouse will be VERY full of boxes to be prepared, books and swag items to be packaged, and pallets of ready-to-ship parcels. (Our current calculations are that we will send about 500 pallets worth of shipments each quarter!)
- On top of all our other day-to-day store merchandise, Dragonsteel Warehouse will be VERY full of boxes to be prepared, books and swag items to be packaged, and pallets of ready-to-ship parcels. (Our current calculations are that we will send about 500 pallets worth of shipments each quarter!)
- December: Addresses locked
- As we begin preparing labels to ship packages, all shipping addresses will be locked. Any address changes after this point MUST be sent to us via this link: https://support.dragonsteelbooks.com/support/tickets/new.
- As we begin preparing labels to ship packages, all shipping addresses will be locked. Any address changes after this point MUST be sent to us via this link: https://support.dragonsteelbooks.com/support/tickets/new.
- January 2, 2023: Reward fulfillment begins
- Secret Project #1 ebook and audiobook downloads will be available to all applicable backers.
- Secret Project #1 premium hardcover boxes begin shipping.
- Note: Shipments may take a few weeks to get out the door. Please be patient with us!
- Secret Project #1 ebook and audiobook downloads will be available to all applicable backers.
Whew! That’s all for now. Tune in today at 3pm MDT on Brandon’s YouTube channel for a livestream with the Dragonsteel team. We can’t wait to celebrate the close of this epic campaign with you!